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susanae-canomendez5580

Susana E. Cano Méndez commented on April 24, 2016

Hello.
I'm new here. For some reason, my profile hasn't been updated although I have filled all the data and clicked on "save changes" a couple of times.
What am I doing wrong?
Thanks.

natanio

Nate Hill commented on April 24, 2016

Hi Susana. Welcome to TM-Town!

I just looked at your profile and it looks like you've been able to update some things. Are you still having problems?

If so, could you please let us know exactly what you're trying to add, and what browser you're using? Thanks!

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madihakhan commented on July 18, 2016

it is added there is no option of save it because it get saved automatically

diasks2

Kevin Dias commented on July 18, 2016

Hi madihakhan,

Please see this blog post: https://www.tm-town.com/blog/user-settings-update

There should be a red 'Update Profile' button that will pop up at the bottom to save your changes. You must click that to save changes, your changes will not be saved automatically.

m1frankena

Matthijs Frankena commented on September 7, 2016

I guess the profile feature is still not completely under control. For instance, I can't change my background picture. I click on "Choose image", select a different picture, click on "Continue making changes", click on the red "Update profile" button. A cheerful message at the top of the screens tells me that my account settings have been saved, but nothing happens. Still the same old picture.

Am I doing something wrong? Is it because I am on Basic plan? For completeness sake, I am working in Google Chrome 52.0.

diasks2

Kevin Dias commented on September 7, 2016

Hi Matthijs,

When changing your profile picture or background image, sometimes your browser will cache the old image, so even though the image has been changed on the TM-Town servers your web browser is still showing your old image.

Currently when I look at your profile I see a picture of grass and mushrooms as your background image. Is that the most recent image you uploaded? If so, you may need to clear the cache of your browser to see the new image. If that is not the most recent image you uploaded, please let me know and we can investigate the issue further.

acpntranslation

Ana Catarina Palma Neves commented on September 27, 2023

I can't change my profile picture...

krunkerio

Ariane Windler commented on December 26, 2023

It seems that the profile feature is still not fully resolved. I am unable to alter the background image, for example. After clicking "Choose image" and choosing a new photo, I go to "Continue making changes" and finally hit the red "Update profile" button. My account settings have been saved phrazle, according to a joyful message at the top of the displays, but nothing occurs. The image remains unchanged.

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Mbree commented on February 29, 2024

what happen to my profile?

Aye/North Shore Landscaping

hejustine

Justine Co commented on August 8, 2024

Make sure there are no error messages when you save your changes. Sometimes, specific fields might have restrictions that prevent saving.

J. Co/Kitchens Parramatta

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robbin commented on August 12, 2024

If you love games, my perfect hotel is the perfect place to discover the latest and most exciting titles

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Ava Logan commented on August 15, 2024

Sometimes, your browser might be displaying an old version of the page due to cached data. Try clearing your browser cache or using a different browser to see if that resolves the issue.

Thanks,

Ava., kitchen renovations in Penrith

meagnescruz

Agnez Cruz commented on August 29, 2024

If you've tried all of the above and it's still not working, it might be worth reaching out to customer support for assistance. They can provide insights into whether there’s a known issue or help troubleshoot further.

Ms. Cruz@sydney roofing

missdmclain

Mclain commented on September 27, 2024

Sometimes, browser issues can also interfere—try clearing your cache or using a different browser. If everything seems fine on your end, it might be worth checking if there are any ongoing technical issues with the platform. If the problem persists, reaching out to customer support could provide a more direct solution.

Diana- CEO- Campbelltown bathrooms

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Hannah Lou commented on October 11, 2024

Here are a few things you might want to check: First, ensure that all required fields are filled out correctly; sometimes, missing information can prevent changes from saving. Additionally, try clearing your browser's cache or using a different browser, as this can resolve any technical glitches. If the problem persists, consider reaching out to customer support for further assistance. I hope this helps, and feel free to ask if you have more questions!

Best,

Mrs. Lou of sydney excavation


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